Monday, February 2, 2009

Hotel Industry Losing Millions of Dollars

Unorganized sales procedures and lack of proper training to the staff; these factors are making the hotel industry to lose some millions of dollars every year.

A press release from Hotelepacket.com said that the irregularities in these two factors are costing the hotel industry around $600 million to $1.2 billions annually. The article contains much interesting facts over bad practices followed in the industry in terms of sales and offering services.

For example, a part of the article says that most of the websites of the hotel industry are standing as a resemblance to the technical skills of web designers rather than helping the business to get some good customers. The article also gives the results of a study where it was found that 85 percent of the businesses who successfully deliver their complete sales information and pay personal attention to the guest, within the first inquiry, are most likely to win it.